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Converting website visitors into customers

December 1, 2014 by in category News, Website Design with 0 and 0

The internet has revolutionised the business world. Websites are now a key part of the marketing budgets of businesses both large and small because they offer so many advantages. If you can encourage casual visitors to your site into enquiring further and making a purchase, you’ll find yourself on the path to success.

Converting casual visitors into actual customers can be a challenge, but the following tips will help you to ensure your website is dynamic, engaging and providing real value.

The first thing to do is to make your website stand out and ensure it is unforgettable. There is such huge scope for choosing your own unique design that companies settling for a standard template can find themselves left behind. Your site should be visually appealing and captivate the visitors as soon as they arrive. By giving customers an experience and showing them exactly what your business is about you can expect more visitors to become customers.

The best way to attract and hold the attention of customers is with quality content. This could be anything from videos to articles and blog posts as long as you have something interesting to say. The information needs to be engaging and concise, ensuring you include as much detail as your audience will desire. When you get the content right making your website visible, particularly on search engines will be easier.

The structure of the website is really important if you want to be successful. The best sites are easy to navigate and help visitors find the information they want quickly. Nothing is more likely to put people off more than a site that is difficult to use, slow to load and missing pages. By keeping the structure clean you’ll find yourself rewarded by search engines and give people the experience they want.

A call to action is essential with every website, whether it is an online shop or simply offering information about a topic. There should always be a way for visitors to contact you; not having some form of contact details will send customers elsewhere quickly. With articles and even social media posts there should be a call to arms to encourage visitors to take the next step.

With the emergence and development of mobile technologies it is more important than ever that your site is optimised for different devices. Sites that look good on a PC or laptop can be remarkably different on a mobile phone or tablet. This can leave visitors using mobile devices facing a bad experience. The best websites are responsive and will adapt automatically to suit the device they are visited on. The site must also look great regardless of the browser visitors are using.

By taking care with your website design, staying on top of the content and ensuring you are doing the things search engines want you can gain great success with your online presence.

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